Shipping & Delivery

Every SOPHIA Amsterdam order is prepared, gift-boxed and sent with full tracking.

Shipping cost

Tracked delivery is complimentary on every order. There is no minimum spend, and the price you see at checkout is the price you pay.

Delivery times

Delivery times include preparation and packaging and are counted in business days (Monday to Friday, excluding public holidays) from the moment your order is placed.

Destination Estimated delivery
Netherlands 4–6 business days
Germany, France 4–9 business days
Italy 3–10 business days
Ireland 5–11 business days
Austria, Belgium, Denmark, Finland, Luxembourg 4–10 business days

These are estimates. Around peak seasons and public holidays, delivery may take 1–2 days longer.

Duties and taxes

All duties and import taxes are included in our prices. You will never be asked to pay anything on delivery.

Tracking

Once your order has been dispatched, you will receive an email with a tracking number so you can follow your parcel to your door.

Packaging

Every piece arrives in the SOPHIA gift box with a soft pouch, ready to give.

Returns

You have 14 days from delivery to return your order. See our returns and refund policy for details.

Questions about your order?

Contact us and we will reply within 1–2 business days.